Privacy Policy
Last updated: July 2026
This Privacy Policy explains how we (Medika Web, "we") collect, use, and protect personal information when you visit our site or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- Information you provide: via contact form, we collect name, email, practice type, and message.
- Technical data: our host logs limited info (IP, browser, pages, timestamps) to deliver and secure the site.
No advertising or analytics cookies are used. See Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests: site operation, security, and responding to enquiries.
- Legal obligation: retain or disclose data as required by law.
4. Who we share data with
We use trusted providers ("processors") acting on our instructions:
- Cloudflare — hosting, CDN, and security.
- Resend — delivers contact-form emails to us.
- Google LLC — web font delivery.
- Cal.com — appointment scheduling (booking calendar only).
We do not sell or share data for cross-context behavioral advertising.
5. International transfers
We operate from the EU, serving US clients. Data may be processed in the EU/US with safeguards like SCCs where required.
6. Data retention
Contact-form submissions are kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
EU/EEA/UK residents: right to access, rectify, erase, restrict, object, and data portability. Lodge complaints with your local authority.
8. Your rights (California — CCPA/CPRA)
California residents: right to know, delete, correct, and opt out of "sale" or "sharing." We do not sell or share data. No discrimination for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we respond within legal timeframes.
10. Changes to this policy
We may update this policy. The "last updated" date shows the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com